Shop.Arcticease.com – Terms & Conditions, Order Policies
Club Arctic Ease Terms & Conditions
Welcome to Arcticease.com. Arctic Ease LLC and/or its affiliates (“Arctic Ease”) provide website features to you subject to the following conditions. If you visit or shop at Arcticease.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future Arctic Ease service or business (e.g., Club Arctic Ease, Blogs, Arcticease.net, , YouTube/Arcticease, Flikr/Arcticease, Facebook/Arcticease or Twitter/Arcticease) you also will be subject to the guidelines, terms and agreements (“Terms”) applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control.
Privacy
Please review our Privacy Notice, which also governs your visit to Shop.Arcticease.com, to understand our practices.
Electronic Communications
When you visit Shop.Arcticease.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of Arctic Ease, LLC, or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Arctic Ease, LLC and protected by U.S. and international copyright laws. All software used on this site is the property of Arctic Ease, LLC or its software suppliers and protected by United States and international copyright laws.
Trademarks
In addition, Shop.Arcticease.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, or trade dress of Arctic Ease LLC in the U.S. and/or other countries. Arctic Ease LLC’s trademarks and trade dress may not be used in connection with any product or service that is not Arctic Ease’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Arctic Ease. All other trademarks not owned by Arctic Ease that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Arctic Ease LLC.
Patents
One or more USA and Worldwide patents and/or patent applied applications owned by Arctic Ease apply to this site and to the features and services accessible via the site. Portions of this site operate under license of one or more USA and Worldwide patents and /or patent applications.
License and Site Access
Arctic Ease grants you a limited license to access and use for personal use the information contained on this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Arctic Ease. This license does not include any reuse, resale or commercial use of this site or its contents; any health information and /or use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another party or merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Arctic Ease. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, videos, page layout, or form) of Arctic Ease without express written consent. You may not use any meta tags or any other “hidden text” utilizing the Arctic Ease name or trademarks without the express written consent of Arctic Ease. Any unauthorized use terminates the permission or license granted by Arctic Ease. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Arctic Ease.com so long as the link does not portray Arctic Ease, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Arctic Ease logo or other proprietary graphic or trademark as part of the link without express written permission.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Arctic Ease does not sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use Shop.Arcticease.com only with involvement of a parent or guardian. Arctic Ease reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Comments, Communications, and Other Content
Visitors may post reviews, comments, photos, and other content; send emails and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Arctic Ease reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Arctic Ease a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Arctic Ease and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Arctic Ease for all claims resulting from content you supply. Arctic Ease has the right but not the obligation to monitor and edit or remove any activity or content. Arctic Ease takes no responsibility and assumes no liability for any content posted by you or any third party.
Disclaimers
ARCTIC EASE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH REGARD TO THE SITE, IT’S OPERATION, OR YOUR USE OF THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. ARCTIC EASE makes no warranties as to the availability, up-time, functionality, error-free nature or reliability of the Site, the Internet, or other technology utilized to present access or utilize the Site, nor does it warrant that the Site shall be free of computer viruses or other malicious content. ARCTIC EASE reserves the right to modify, suspend or discontinue the offering of the Site at any time for any reason without prior notice. Further, while ARCTIC EASE utilizes electronic and physical security to reduce the risk of improper access to or manipulation of data during transmission and storage, it cannot guarantee the security or integrity of the data and shall have no liability for breaches of security or integrity or third-party interception in transit, nor for any damage which may result to your computer or other property by your use of the Site.
IN NO EVENT SHALL ARCTIC EASE BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR INDIRECT DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF DATA, LOSS OF PROFITS OR LOST SAVINGS, ARISING OUT OF THESE TERMS OR THE SITE, EVEN IF ARCTIC EASE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, IN NO EVENT SHALL ARCTIC EASE’S AGGREGATE LIABILITY FOR ANY REASON ARISING OUT OF THESE TERMS OR THE SITE FROM ALL CAUSES OF ACTION OF ANY KIND, INCLUDING CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF WARRANTY, MISREPRESENTATION, OR OTHERWISE, EXCEED THE AMOUNT (IF ANY) PAID BY YOU TO ARCTIC EASE IN CONNECTION WITH THE SITE.
ARCTIC EASE may provide links to third party Web sites from the Site. Such links are provided for your convenience, and do not necessarily constitute an endorsement by ARCTIC EASE of such sites or an affiliation between ARCTIC EASE and the owners of such sites, nor shall ARCTIC EASE be liable for the contents of such sites. ARCTIC EASE will also not be liable for any errors in such links, or for any malfunction of such links.
To the extent that ARCTIC EASE shall offer any sweepstakes or other prize promotions (“Promotions”) via the Site, such Promotions shall be subject to the rules published with the Promotions, which will be in addition to these Terms. Similarly, to the extent that ARCTIC EASE may provide you with an opportunity to obtain software or other proprietary content owned by ARCTIC EASE or a third party, such content may be subject to its own license agreement, in addition to these Terms.
Arctic Ease does not give medical advice. All content, including text, graphics, images, and information available on or through this web site are for educational purposes only and are not sufficient for medical decisions. The content is not intended to be a substitute for professional medical advice, diagnosis or treatment. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE, OR DELAY SEEKING IT, BECAUSE OF SOMETHING YOU HAVE READ ON THIS WEB SITE. NEVER RELY ON INFORMATION ON THIS WEB SITE IN PLACE OF SEEKING PROFESSIONAL MEDICAL ADVICE.
Privacy & Security:
We believe in your privacy. Arctic Ease has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: Arcticease.com
- We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your order.
- Financial information that is collected is used to bill the user for products and services.
- We do not license, sell, rent or trade any collected personal information, including contact information or specific information about your transactions or other personally identifiable information unless:
- You request or authorize it;
- Information is provided to help complete a transaction initiated by you; or
- The disclosure otherwise is lawfully permitted or requested.
- Our site’s registration form requires users to give us contact information (like their name and email address), and demographic information (such as zip code). We use customer contact information from the registration form to send the user information about our company and to contact you when necessary. We use information about you to fulfill your requests, provide services, and for other business purposes.
- We do not collect information from online guests.
Information You Provide Us:
We receive and may store any information you enter on our website or give to our website in any other way. For example, we collect information you provide when you place an order, register with us, send us an e-mail or call us. We do not store your credit card account information. This information may include:
* Your name.
* Your mailing address.
* Your e-mail address.
* Your phone number.
It may also include any other personal or preference information you provide to us.
Automatic Information:
We receive and store certain types of information whenever you interact with our website. For example, we use “cookies” like many other websites. Through “cookies” we obtain information when your web browser accesses our website (see “What are ‘Cookies’ and how do we use them?” section below for details). There are utilities designed to help you visit websites anonymously. Although we cannot provide you with a personalized experience or certain services at our website if we cannot recognize you, we want you to be aware that these tools exist.
What are “Cookies” and how do we use them?
Cookies are pieces of information that a Web site transfers to an individual’s hard drive for record-keeping purposes while at the site. Cookies make Web-surfing easier by saving your shopping cart, order history, and shipping information. The use of cookies is an industry standard, and you’ll find cookies at most major Web sites. Cookies help make Arctic Ease better, by showing how and when guests use the site. Many content improvements and updates are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. A cookie lets Arctic Ease remember that you’ve registered, which allows us to speed up your future activities at our sites. The cookie itself does not contain any personally identifying information.
The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our website’s best features, so we recommend that you leave them turned on.
Cookies allow us to provide features such as purchasing and storage of items in your Cart between visits.
How to manage your Cookies:
You have the opportunity to set your computer to accept all Cookies, to notify you when a Cookie is issued, or to not receive Cookies at any time. The last of these, of course, means that certain personalized services cannot then be provided to you and accordingly you may not be able to take full advantage of all of the Arcticease.net features.
Opt Out Options:
If you would like to opt out of receiving any Cookies from our website, please use the help function in your web browser to restrict Cookies.
Lastly, if your existing cookie expires or you clear your cookies for any reason, you will need to follow the steps from the help section of your browser again to opt out any new cookies.
Service Providers
Our website may also share information with companies that provide support services to us (such as a printer, mailing house or web host). These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
Protection of Our Website and Others
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our company. We may disclose information you provide to our website to enforce or apply our Conditions of Use and other agreements; or to protect the rights, property or safety of our website, our users or others.
Business Transfers
If some or all of the business assets of our website are sold or transferred, we generally would transfer the corresponding information regarding our guests. We also may retain a copy of that guest information.
E–Mails
If you provide our website with your e-mail address, you may receive e-mails from us. If you do not want to receive marketing or promotional e-mails from us, please email customerservice@arcticeaes.com
More Information:
Please email customerservice@arcticease.com or call 484-924-9186 if you have further questions about our e-mail unsubscribe process.
Your Consent:
By using our website, you consent to our use of information that is collected or submitted as described in this online privacy policy. We may change or add to this privacy policy so we encourage you to review it periodically.
Secure Sockets Layering (SSL)
Our website uses Secure Sockets Layering (SSL) to encrypt your personal information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is just as safe as giving your credit card number over the phone.
Warning about Fraudulent E-mails
“Phishing” is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. We will never request your password, credit card information or other personal information through e-mail.
Your California Privacy Rights
Under California law, California residents who have an established business relationship with Arctic Ease may choose to opt out of Arctic Ease disclosing personal information about them to third parties for marketing purposes.
For purposes of this opt-out option:
* “Arctic Ease” means the Arcticease.com website, and
* “Third Party” means:
- a business that is outside the Arctic Ease family
If you choose to opt out, Arctic Ease will not disclose your personal information to a Third Party for marketing purposes. As a result, you will not receive direct mail, telephone or e-mail solicitations for products or services from:
1. A business outside the Arctic Ease family
2. Arctic Ease or Arcticease.com
To opt out, please do the following:
* Contact Arctic Ease Customer Service at 484-924-9186 (M-F, 9:00 a.m.-5:00 p.m. EST)
* Tell the telephone rep that you would like to opt out of Arctic Ease sharing your information with a third party AND that you would like to opt out of receiving direct mail, telephone and e-mail solicitations from Arctic Ease LLC.
*Mail a letter to: Arctic Ease, PO Box 1139 Oaks, PA 19456
Your opt out request will be processed within 30 days of the date it was received. Once you have opted out, you do not need to do so again.
For issues with our website or technical support please email webmaster@arcticease.com
©Arctic Ease, LLC. – Terms and Conditions, Privacy Policy 5/11
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